When your service department is struggling to reach its goals and management is breathing down your neck who can you turn to for help In The Irreplaceable Service Manager Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates Chrisamprsquos methods have proven to assist service managers determined to boost their service department results.ampnbspampnbspA soughtafter dealership consultant and management expert Chris offers a platform for action that helps service advisors and managers improve department operations byRecruiting a team of bulldogs who can make customers happy and ROI numbers soarUtilizing his secrets to increase and maintain a high CSI levelHolding people responsible for their jobs to effectively impact time managementThis book includes hundreds more tips and tricks that will enable you to transform your service department into a welloiled lucrative machine ampndash ampnbspwhile at the same time making you an Irreplaceable Service Manager.